Cookies policy

Cookies settings

Click the link below to make changes to your cookies settings

Cookies and Internet Advertising Policy

The BFI and approved third parties use cookies and other technologies, as well as advertising identifiers:

  • to make it easy to access our services by remembering you when you return
  • to provide and analyse our services
  • to learn more about you and your likely interests, and to deliver and tailor marketing or advertising that may be more relevant to you

We want you to be informed about our use of these technologies, so this section explains the types of technologies we use, what they do and your choices regarding their use.

What are cookies?

Cookies are small data files stored on your computer or device when you visit a website or use online services. They are widely used to make websites work, to improve your user journey on the site, to analyse your site usage so we can see what works and what doesn’t, and to measure how well we’re doing and assist in our marketing efforts.

What are advertising identifiers?

Advertising identifiers are similar to cookies and are found on many mobile devices and tablets (for example, the ‘Identifier for Advertisers’ (or IDFA) on Apple iOS devices and the ‘Google Advertising ID’ on Android devices), and certain streaming media devices. They are used to make online advertising more relevant.

Our cookies and categories

Accessibility

Since BFI Player development was bought in house in September 2016, we have been working to make the site as accessible as possible.  

In 2018, we worked with the Digital Accessibility Centre (DAC) to review our work and improve on it.

We develop according to level AA of the Web Content Accessibility Guidelines. However, our accessibility can be impacted by some of the tools that we use and some of our content is limited by its age and/or source.   

This page outlines the most accessible ways to use BFI Player as well as areas of our site where some users with additional needs may experience issues.

Please send feedback about the accessibility of BFI Player to [email protected].

Using BFI Player

To maximise the accessibility improvements we can deliver, we have focused on desktop performance, and with the following browser and tools:

  • Mac: The latest version of Chrome, using Voiceover if you use a screen reader;    

  • PC: The latest version of Chrome, using NVDA if you use a screen reader.

However, other browsers, tools and devices are used for basic accessibility testing and improvements - but the accessibility of some features may be more limited if you use those.

Accessible content on BFI Player

A selection of our content is available with audio description (AD), but only on PC and mac.

Some of our films are also available with subtitles, known as closed captions (CC).

The easiest way to find films with AD or CC is via search.

You can do this by:

  • Finding the search field via our navigation at the top of our pages - it should be one of your first few clicks on the page;

  • Then, enter a search term;

  • The search page will show, with film links based on your search term: you can navigate between results on Rental, Subscription and Free tabs;

  • If any films based on your search term have AD or CC, you will then be able to navigate to the Accessibility filter on each tab;

  • The Accessibility filter will have checkbox options for either/or: audio described and closed captions, with the number of films available and you can navigate to the film links in the search results;

  • To access all films with AD or CC, you can clear the top search box and the Accessibility filter will show automatically, with the number of films available and you can navigate to the film links in the search results.

Clickable labels listing either/or CC and AD can also be found on each film page, towards the top, as one of your first few clicks after the search field.

These labels link to all films with the same accessibility feature (CC or AD) within the same section - that is, Rentals, Subscription or Free.

BFI Player accessibility testing

Through DAC’s services, BFI Player has been tested on desktop and mobile, by users with sight, mobility, hearing and learning disabilities.

DAC testers used the latest versions of the most popular browsers and accessibility tools where needed, including:   

  • JAWS screen reader

  • NVDA screen reader

  • Dragon voice activation software

  • ZoomText magnification

  • Keyboard only navigation

  • Voiceover (on iOS, with the use of rotor menus)

At the BFI, while we focus on Chrome for both mac and PC accessibility improvements, using Voiceover and NVDA screen readers, we test at a basic level on the following:  

  • Browser versions: Latest versions of Firefox, IE, Edge, Chrome and Safari (on iPhone and iPad);

  • Screen readers: NVDA (PC), Voiceover and Chromevox (Mac) and Voiceover (on iPhone and iPad);    

  • Keyboard navigation: On the following browsers: Firefox, IE, Edge and Chrome.

Accessibility of features on BFI Player

This section summarises accessibility improvements we have made, are in progress or need to make - and we welcome your feedback:

Visual design:

  • We have made it easier to distinguish between site elements by increasing the size and weight of our fonts and increasing the contrast of our brand colours.

Images:

  • We have removed film title names from images where there is no further description about the image’s content.

  • We have removed dynamically changing multiple images, to avoid disturbance; now they change only on a new page load.

Navigation:

  • We have made link text larger and also clearer, adding and/or clarifying the type of content linked to and whether is it shown in a pop-up or a new page.

  • Keyboard-only navigation improvements have been introduced for the first time with DAC’s feedback, which has also helped improve the user experience for people with visual disabilities;

  • It is now easier to navigate between video accessibility options;

  • Dropdown navigation, used in our Help and similar sections, has been enabled;

  • We have removed scrolling content that hides on-page text;

  • Silent double clicks are no longer audible;

  • The order of headings that refer to different page sections have been made more logical, in line with heading numbers.

  • However, we have not yet improved all changes required to The Cut section, which will require a significant rebuild of the content;

  • It is also difficult to navigate the Britain on Film map, which relies on third party development and tools. We recommend that you use our search field and results to find films, as described above.

Registration, payment and account sections:

  • We do have improvements to make on account and payment sections, but we have completed some work on improving:

    • The clarity and visibility of text used for field titles, explanations and error messages;

    • The ease of navigating between fields and text, including on pop-up error and descriptive messages, and also checkboxes;

    • The ease of navigating between user account tabs, text, buttons and tables.

    • The impact of non-visual elements - we have hidden security elements from screen readers.

Feedback

If you’ve spotted something on our service that needs fixing or improving, please email [email protected] with details on:

  • the page url or newsletter link

  • what the site/newsletter/app issue is

  • how the issue occurred, if steps are needed to replicate it.

While we consider all issues, we may not reply to your email.  



If you’re having immediate problems with buying content or playing films, and need one-to-one support, please contact Livechat or you can email the team at [email protected].

 

Privacy

Your rights and how we use personal information.

The British Film Institute (the “BFI”, “we”) is a registered charity (number 287780), Royal Charter Body, National Lottery distributor and non-departmental public body funded by the department of Digital, Culture, Media and Sport.

The BFI is committed to respecting and protecting your personal information.

This policy seeks to inform you about:

  • how and why we collect, process and store your personal information
  • your Rights

This policy applies to all the BFI’s activities, services, products and platforms.

The BFI is the Data Controller and Richard Brousson is the Data Protection Officer under the UK’s Data Protection Act 2018 and the EU’s General Data Protection Regulation 2016.

All questions and complaints about the BFI’s use and handling of personal information should be addressed to [email protected].

You also have the right of complaint to the UK’s Supervisory Authority for Data – the Information Commissioners Office (the “ICO”). See ico.org.uk/make-a-complaint.

Information about personal data relating to volunteering, working for or applying to work for the BFI can be found here: BFI Privacy Notice: Workforce and Recruitment

Information we may collect about you

We may collect and process the following information about you:

Information you give us

  • Your prefix and name, billing and delivery address, postcode, email address, phone numbers, gender, date of birth, diversity monitoring information (anonymously unless stated otherwise), job title, personal identification documents, data relating to access or dietary requirements, payment card information
  • If you are making a grant application – your position within the company applying and relevant experience
  • If you are a student – your course details, relevant experience, school, college or university
  • You may provide us with this information when you set up an account (e.g. BFI Player, membership), apply for a grant (BFI Film Fund), apply for a course (BFI Education), apply to the BFI’s certification unit, buy tickets (BFI Southbank, BFI IMAX, BFI Festivals), fill in a form (competitions and surveys), complete an application form or otherwise apply for a job here either directly or via a third party, apply to volunteer, or correspond with us by phone, email or in writing

Information we collect automatically

  • Device IDs, IP addresses and other unique identifiers
  • Your activity on our services and platforms such as title selections and browsing history
  • Advertising identifiers, such as those on mobile devices, tablets and streaming media devices and information collected by cookies (please see our Cookies and internet advertising policy below)

Information we collect about you from other sources

  • Service providers that help us determine a location based on your IP address
  • Select partners that make our services available on their platform or with whom we offer co-branded services or engage in joint marketing
  • Publicly available information such as geo-demographic information and measures of capacity and propensity for giving to help us fundraise effectively and in line with our ethical policies from sites such as Companies House
  • Social media – depending on your settings you may have given us permission to access your personal information held by companies such as Facebook and Twitter

Third parties may collect information about you

When using our websites and platforms third parties may collect information about you. This can be controlled by adjusting the settings in your internet browsers. There is more detail about adjusting your browser settings on the Information Commissioner’s Office website.

Why we collect and process your personal information

We use your personal data for the following purposes:

  • Carrying out research in the public interest
  • Maintaining, preserving and enhancing the BFI National Archive
  • Providing you with customer service when you visit, make use of or access any of the BFI premises, services or platforms
  • To administer any of your accounts, applications, contracts, enquiries or complaints
  • To process payments
  • Fulfil ticket, product, donation and membership requests
  • Contacting you
  • Providing you with information about things we think may interest you
  • To prevent, detect and investigate illegal activity such as fraud. The personal information we have collected from you will be shared with fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance, or employment. For further details of how your information will be used by us and these fraud prevention agencies, and your data protection rights, see Fair Processing Notices for Cifas’s Databases
  • Analyse and understand our members, audiences and customers and improve our services
  • To protect and keep your personal information accurate
  • Using CCTV recording equipment in and around our premises for security purposes

Special categories of personal information

Data protection law recognises certain “special categories” of personal information, which include information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information for uniquely identifying a person, information concerning health, and information concerning a person’s sex life or sexual orientation.

These special categories are considered particularly sensitive and so we will only collect and use this information where you have given us your explicit consent. For example, you may choose to tell us about your health condition before attending one of our events and we will only use this information for the particular event and not for any other purpose.

Lawful bases for processing your personal information

Our legal basis for collecting and processing your personal information depends on the type of personal information and how we use it. There are 6 lawful bases:

  • Consent – acquiring your agreement for us to process personal data for a precise purpose. You can withdraw consent for the storage and processing of data at any time ([email protected])
  • Public task – something we’re required to do as a public charity for example maintaining and enhancing the BFI National Archive
  • Legitimate interests – where we have a legitimate interest that isn’t overridden by your fundamental rights and freedoms for example something we think you’d be happy for us to do like contact you when you have actively shown an interest in our activities or services
  • Contract – fulfilment of a contract e.g. subscribing to BFI Player or becoming a BFI member
  • Legal obligation – where we have to use data as prescribed by law
  • Vital interests – protecting your health and personal safety

Sharing of personal data

We only share your personal data with third parties where we have a legal basis for doing so, such as with your consent or the fulfilment of a contract. For example, to invite you to an event and administer payments. We will never sell your personal information.

Transfers Outside of the European Economic Area (the “EEA”)

Where we transfer personal information outside of the EEA for processing this is carried out in accordance with all applicable laws and with third parties we trust.

Retention Policies and Periods

We only keep your personal information for as long as is necessary for the purpose for which it was collected. This depends on the personal information and the purpose for which it is processed. For precise information relating to the periods relating to each category of personal data, please contact [email protected]. If you ask us to stop sending direct marketing communications to you, we will keep the minimum amount of information (e.g. name, address and email address) to ensure we adhere to such requests.

Security

We use administrative, physical, managerial and technical measures to safeguard your personal information against loss, theft and unauthorised use.

Fundraising

The BFI will utilise your personal information to administer your relationship with the BFI. We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you, such as geo-demographic information and measures of capacity and propensity for giving from sites such as Companies House. This helps us understand the background of the people who support us so we can contact you in the most appropriate way, with the most relevant information; and helps us to make appropriate requests for gifts in line with our ethical policies. To change how we contact you or process your personal information (including if you would like us to stop doing so), simply email [email protected].

Your Rights in Personal Information

Your personal information is your data and you are in control of it. Where you have an account with us, you can access it and amend the data we hold and the marketing you wish to receive.

You can ask us to provide you with all the information that we hold about you, how we use it and why, utilising your right to be informed and your right to access. Contact [email protected].

You can then ask us to do the following with the personal information we hold about you:

  • If it is incorrect, you can ask for it to be updated – your right to rectification
  • Restrict or object to it being processed at all or in a specific way — your right to restrict, right to object and right related to automated decision making
  • Ask for it to be deleted — your right to erasure, sometimes called the right to be forgotten
  • Ask for a digital copy of it – your right to digital portability

Many of the rights listed above are limited to certain defined circumstances and we may not always be able to comply with your request. We will tell you if this is the case.

For more information on your rights in your personal information, please see the ICO guidance.

Changes to this policy

We will update this policy from time to time in response to changes to legal or regulatory requirements and changes in our activities, services or platforms. The date of the last update will be noted at the bottom of this policy.

Definitions

Personal Information, sometimes known as Personal Data

Personal data means data which relate to a living individual who can be identified –

(a) from those data, or

(b) from those data and other information which is in the possession of, or is likely to come into the possession of, the data controller,

and includes any expression of opinion about the individual and any indication of the intentions of the data controller or any other person in respect of the individual.

Data Controller

Data Controller – An individual or an organisation which determines the purposes for which, and the manner in which, any personal data are to be processed

Data Processor

Data Processor – An individual or an organisation who processes personal data on behalf of the Data Controller

Data Processing

Data Processing – Anything you do with data: any operation, collection, recording, organisation, storage, adaption or disclosure of personal information

Data Protection Officer

The BFI’s Data Protection Officer, Richard Brousson ([email protected]), assists the BFI to monitor internal compliance, informs and advises on the BFI’s data protection obligations, and provides a contact point for data subjects and the ICO.

What are advertising identifiers?

Advertising identifiers are similar to cookies and are found on many mobile devices and tablets (for example, the “Identifier for Advertisers” (or IDFA) on Apple iOS devices and the “Google Advertising ID” on Android devices), and certain streaming media devices. Like cookies, advertising identifiers are used to make online advertising more relevant.

Cookies and Internet Advertising Policy

The BFI and approved third parties use cookies and other technologies, as well as advertising identifiers:

  • to make it easy to access our services by remembering you when you return
  • to provide and analyse our services
  • to learn more about you and your likely interests, and to deliver and tailor marketing or advertising that may be more relevant to you

We want you to be informed about our use of these technologies. To find out more about the types of technologies we use, what they do and your choices regarding their use, please visit our Cookies policy page

Terms of use

You should read these Terms of use carefully before using player.bfi.org.uk, referred to as ‘the service’.

The BFI Player service includes:

  • the website at player.bfi.org.uk;
  • the iOS app downloaded from the Apple's App Store;
  • the Samsung TV app downloaded from Samsung Apps;
  • service emails that all registered users receive;
  • marketing emails, which users can sign up to - either when registering or via promotions on bfi.org.uk.

By accessing or using the service, you agree to be bound by these terms of use ("Terms") and our Privacy policy. No proposed changes by you to these terms of use are valid or have any effect. If you do not agree with or accept any of these Terms of use, you should cease using the service immediately.

1. Availability and conditions of use

1.1 The service is made available to you by us. Whilst we make every effort to ensure that the service - including the website and app - is available, we do not represent, warrant or guarantee in any way continued availability at all times or uninterrupted use by you. We reserve the right to suspend or cease the operation of the service from time to time at our sole discretion.

1.2 As a condition of your use of the service, you agree:

1.2.1 not to use the site for any purpose that is unlawful under applicable law, or prohibited by these Terms; and

1.2.2 not to defame, disparage anybody or behave in a manner which is obscene, derogatory or offensive;

1.2.3 to be responsible for ensuring that your use of the service is consistent with all applicable laws and regulations.

1.3 We reserve the right to prevent or suspend your access to the the service if you do not comply with any part of these Terms or any applicable law.

2. Ownership, use and intellectual property rights

2.1 The service and all content is owned and operated by us and/or our licensors. We and our licensors reserve all rights.

2.2 The service is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, revise, perform, reproduce, publish, license, deep-link, create derivative works from, transfer, or sell any information or content obtained from the service unless expressly authorised by us.

2.3 Any intellectual property rights (including without limitation all patents, copyright, database rights and trademarks (whether registered or unregistered)) subsisting in any content or material on the service belongs to us and/or our licensors. All rights are reserved for the benefit of ourselves and/or our licensors. Nothing in these Terms grants you any rights in the service or the content within the service.

2.4 The use or misuse of any trademarks or any other content on the service, except as provided in these Terms or in the service content, is strictly prohibited. Nothing contained on the service shall be construed as granting, by implication, estoppel or otherwise, any licence or right to use any trademark without our prior written permission.

3. Software  

3.1 Any software that is made available for downloading from the service is our copyrighted work and/or that of our licensors.

3.2 You may only use such software in accordance with the terms of the end user license agreement, if any, which accompanies or is included with the software. You are authorised and will not be able to install any software unless you agree to be bound by the end user licence agreement.

3.3 The software is made available for downloading solely for your use in a non-commercial manner. Any reproduction or redistribution of the software not in accordance with the end user licence agreement is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

3.4 The software is warranted, if at all, only according to the terms of the end user licence agreement. Except for the warranties which may appear in the end user licence agreement, we hereby disclaim all warranties, conditions and other terms (whether express or implied) with regard to the software, including all implied warranties and conditions of satisfactory quality and fitness for a particular purpose.

4 Submissions

4.1 We appreciate hearing from our customers and welcome your comments regarding our products, including our online services. Our company policy does not encourage you to submit or send to us any unpatented ideas, advertising or marketing suggestions, patent applications, models, prototypes, or any information, written or oral, which you regard as confidential (collectively referred to as ‘Unwanted Submissions’). While we value your feedback on our services and products, we request that you restrict your comments to our services and products and do not submit any Unwanted Submissions.

4.2 Please note that any submission (including any Unwanted Submission) made to us is deemed to be our property and we are entitled to utilise any such submission in any manner we see fit. We shall not be subject to any obligation of confidentiality nor be liable for any use and/or disclosure of such submissions.

5. Disclaimers

5.1 While we use reasonable efforts to include accurate and up-to-date information on the service, we do not represent, warrant  or promise (whether express or implied) that any information is or remains accurate, complete and up to date, or fit or suitable for any purpose. Any reliance you place on the information on the service is at your own risk. Nothing in these Terms shall operate to prejudice any mandatory statutory requirement or your statutory rights.

5.2 Content on the service is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites, which may be of interest. It does not constitute technical, financial, legal advice or any other type of advice and should not be relied on for any purposes.

5.3: We are not obliged to tell users about new content or features due to be launched on BFI Player, and may not do so in advance, for commercial or technical reasons.

6. Using BFI Player

6.1 For general advice on using BFI Player, see our Help page.  

6.2 General service: This section covers terms relevant across the whole service, including free films; and terms relevant for both paid-for parts of the service - subscription and rentals. See section 7 for subscription-only terms, and section 8 for rentals-only terms.

6.3 Account registration: Only one account can be registered per email address.

6.4 Equipment needed: To play films on the service, you must have internet access and a BFI Player compatible device, with adequate internet download speeds (see Help).

6.5 Payment method: To rent films or take out a subscription on the service, you must provide us with a current, valid, accepted payment card ('your payment method'), which may be updated by your bank as it expires.
When you enter or update a payment method and carry out a transaction with it, this payment method will become your new payment method for rentals and the payment method if you take out a subscription.
You can store only one payment method at a time on BFI Player, and you authorise us to continue billing the payment method - it may be updated by your bank as it expires - and you remain responsible for any uncollected amounts.

6.6 Changes to prices: We may change the prices of our rental films and subscription service from time to time; however, any price changes will apply to you no earlier than 30 days following email notice to you.

6.7 Changes to film payment types: We may move films between rentals and subscription, from time to time, based on rights agreements with our licensors; however, your original payment type (rental or subscription) will be honoured - you will not be charged more if this happens.   

6.8 Viewing films: You can view BFI Player films only in the UK.
BFI Player, and any content viewed through the service, are for your personal and non-commercial use only.
When you rent films or take out a subscription, we grant you a limited, non-exclusive, non-transferable, licence to access BFI Player and view films on a streaming-only basis.
Except for the foregoing limited licence, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.
The number of devices on which you may watch rental and subscription films is limited to four, and two of those devices only can be swapped within any six month period. You may watch films only on a single device at any one time.

6.9 Age restrictions: You may not create an account if you are younger than 16 years of age. By creating an account, you represent that you are at least 16 years of age, and, to the extent required by law, you have the permission of a parent or guardian to create an account and use the Service. 

6.10 Parents and Guardians: By granting your child permission to use the Service through your account, you agree and understand that you are responsible for monitoring and supervising your child’s usage. If you believe your child is using your account and does not have your permission, please contact us immediately so that we can disable access. 

6.11 Account Security: You are responsible for all activity that occurs under your account, including unauthorized activity. You must safeguard the confidentiality of your account credentials. If you are using a computer that others have access to, you must log out of your account after each session. If you become aware of unauthorized access to your account, you must change your password and notify us immediately. 

6.12 Restrictions: You agree to use BFI Player, including all associated features and functionalities, in accordance with all applicable laws, rules and regulations, or other restrictions on use of the service or content.
You agree not to archive, download, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use (except as explicitly authorised in these Terms of Use) content and information contained on or obtained from or through BFI Player.
You also agree not to: circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in BFI Player; use any robot, spider, scraper or other automated means to access BFI Player; decompile, reverse engineer or disassemble any software or other products or processes accessible through BFI Player; insert any code or product or manipulate the content of BFI Player in any way; or, use any data mining, data gathering or extraction method.
In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the BFI Player service, including any software viruses or any other computer code, files or programs.
We may terminate or restrict your use of our service if you violate these Terms or are engaged in illegal or fraudulent use of the service.

7. Using BFI Player subscription

7.1 Also see section 7 for overall Terms.

7.2 Subscription details: You can find specific details regarding your BFI Player subscription - such as dates and payments made - by visiting our website, signing in and clicking on the Account link on the top navigation bar.

7.3 Free Trials: Your BFI Player subscription may start with a free trial. The free trial period of your subscription lasts for 14 days, or as otherwise specified during sign-up, and is intended to allow new members to try the service. You will be notified when signing-up to subscription whether you are eligible for a free trial.

7.4 Subscription payments: We will automatically bill your payment method for your monthly subscription fee at the end of the free trial period, unless you cancel your subscription prior to the end of the free trial period.
The fee for subscription will be billed every month, to your payment method, on the calendar day corresponding to the commencement of your paid subscription.
Your BFI Player subscription will continue until terminated. Unless you cancel your subscription before your monthly renewal date, you authorise us to charge your next month’s subscription fee to your payment method. You authorise us to continue billing the payment method, as it may be updated by your bank as it expires.
If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not change your payment method or cancel your account by the end of the billing cycle, we will suspend your access to subscription. This may result in a change to your payment billing dates, and you remain responsible for any uncollected amounts.

7.5 Subscription cancellation: You can cancel your subscription at any time, and will continue to have access to subscription films through to the end of your monthly billing period.
We do not provide refunds or credits for any partial-month subscription periods or unwatched films.
To cancel, go to your Account / Subscription tab on BFI Player’s top navigation bar, and follow the instructions for cancellation.

7.6: Subscription content: The content available in Subscription is continually updated but is a smaller subset of all content available on BFI Player.

7.7: Gift Subscription: The gift subscription is a year-long subscription to BFI Player's subscription service, it does not include a free trial and does not auto renew. Help with gift card redemption can be found here.


8. Renting BFI Player films

8.1 Also see section 7 for overall Terms.

8.2 Availability periods: Once you have purchased a rental film, you have 30 days to watch it, and 48 hours to finish watching it after pressing play. After those periods have elapsed, and you have not watched a complete film, you will need to rent again to watch the film.
We do not provide refunds or credits for any unwatched films.

8.3 BFI member discount: You can get BFI member discount of 15% discount on all rentals, if you enter a valid membership number and your registered postcode on BFI Player (in uppercase, with a space between the two parts, like: W1T 1LN) .
You can enter your number and registered postcode when you sign up for an account, via Account / Profile on BFI Player’s top navigation bar, or when you rent a film.
If your membership number expires, this will be removed from BFI Player within 48 hours, and you will no longer receive the 15% discount on rentals.
You can use your BFI membership number against one BFI Player account only.

8.4 Rentals content: The content available in Rentals is continually updated but is a smaller subset of all content available on BFI Player.

9. Hyperlinks and third party sites

9.1 The service may contain hyperlinks or references to external third party websites. Any such hyperlinks or reference is provided for your convenience only. We have no control over third party websites and accept no responsibility for any content, material or information contained in them.
The display of any hyperlink and reference to any third party website does not constitute an endorsement of such third party’s website, products or services.
Your use of a third party site may be governed by the terms of that third party site.

10. Warranties and limitation of liability

10.1 You agree that your use of the service is on an ‘as is’ and ‘as available’ basis. Consequently, we make no representations, warranties, conditions or other Terms (whether express or implied) in relation to the provision of the service, including without limitation as to completeness, accuracy and currency or any content and information on the service, or as to satisfactory quality, or fitness for particular purpose.

10.2 To the maximum extent permitted by applicable law, we exclude all liability (whether arising in contract, tort, breach of statutory duty or otherwise) which we may otherwise have to you as a result of:

10.2.1 any error or inaccuracies in any information or material within or relating to the service;

10.2.2 the unavailability of the service for whatsoever reason; and

10.2.3 any representation or statement made on the service.

10.3 Under no circumstances shall we be liable to you for any loss or damage suffered (including without limitation direct or indirect losses) arising from your use of, or reliance on, the service (including the downloading or any software, program or information).

10.4 We do not exclude or limit our liability for death or personal injury arising from our negligence, for any fraudulent misrepresentation made by us on the service or for any other statutory rights which are not capable of being excluded.

11. Indemnity

11.1 If you are in breach of any of these Terms, you agree to indemnify and hold us harmless in respect of any costs, expenses, claims, proceedings, actions, losses, damages or liabilities incurred by us in relation to or arising from such a breach.

12. General

12.1 We reserve the right to vary these Terms from time to time without notifying you. By continuing to use and access the service you agree to be bound by any variation made by us. It is your responsibility to check these Terms of use from time to time to verify such variations.

12.2 These Terms contain the entire understanding and agreement between us and you in relation to your use of the service and supersedes and replaces any representation, statement or other communication (whether written or otherwise) made by you or us which is not contained herein.

12.3 Should any part of these Terms for any reason be declared invalid or unenforceable by a court of a competent jurisdiction, it shall be deemed to be deleted without affecting the remaining provisions.

12.4 These Terms are governed and construed in accordance with the laws of England and Wales and you consent to the exclusive jurisdiction of the courts of England.

Last updated: September 2017

About BFI Player

BFI Player is the ultimate destination for independent film lovers. A streaming experience that goes beyond the mainstream.

A BFI Player subscription gives you unlimited access to our subscription films , a constantly evolving catalogue of over 500 films, from classic cinema to new releases.

You can also rent over 1500 films from our rentals catalogue, available on a pay as you go basis.

BFI Player is available to stream on your computer, mobile or tablet and on some smart TVs.

Find out more about how to watch.

You can also access our subscription films through the BFI Player channel on Amazon Prime and Apple TV+.

Where to watch outside the UK

  • In the US - subscribe to BFI Player Classics or to our channels on Amazon, Apple, Roku and Comcast.
  • In Europe - our BFI Player channel is available through Amazon in Sweden and Finland.

 

How we choose our films

In Subscription, we aim to present the best in contemporary independent and classic arthouse cinema, many representing landmark moments in film.

In Rentals, we offer the broad catalogue of new releases and UK festival favourites, such as classics from the BFI London Film Festival, and BFI Flare - which also represents our diverse audiences.

From established classics to films that otherwise might be overlooked, our collection is big enough to explore but not too big to bewilder, all hand-picked with the knowledge and passion of the renowned BFI team.

 

What makes us unique

As a major funder of British filmmaking, we bring you the best of our BFI-backed films that champion new talent and unfamiliar stories from unfamiliar voices.

The BFI is also the home of Sight and Sound magazine, one of the most revered and longest-running film magazines in the world. You’ll find many of the critically acclaimed and must-see films featured in its Greatest Films of All Time poll, across our collections.

Many of our collections reflect the BFI’s wider cultural mission, complementing its seasonal programming of our UK venues such as BFI Southbank, film distribution and DVD and Blu-ray publishing strands.

By choosing BFI Player, you are actively contributing to preserving and promoting UK film heritage while supporting the next generation of storytellers.

 

Age ratings and content warnings

You must be 16 or over to create a BFI Player account.

To prevent unauthorised use of your account, we recommend you sign out of BFI Player after each use.

Our films carry the same British Board of Film Classification (BBFC) age certification and guidance you would find at a UK cinema or DVD or Blu-ray release.

If an official rating is unavailable, we’ll provide guidance and content warnings where appropriate.

If you have any concerns or questions about an age rating, guidance or content warnings, please email [email protected].

Find out more about the BFI

Subscribe to