This film is part of Free
Complaints What Complaints?
“It takes courage for patients to complain” – and this training video considers three scenarios.
Documentary 1987 29 mins
“Would you complain?” The emphatic presenter of this video made by Northampton Health Authority challenges the viewers – NHS staff – on how they would behave in different, everyday healthcare situations. He exhorts them to identify with the patients and to remember that “What has happened to them could easily happen to you or me tomorrow.”
This government film is a public record, preserved and presented by the BFI National Archive on behalf of The National Archives, home to more than 1,000 years of British history.
NHS on Film
Animation & Artists Moving Image 1948 9 mins
Long before the ‘Charley Says’ campaign of the 1970s and ‘80s, another cartoon Charley was used to demystify the newly created NHS.
Instructional film/TV programme 1951 55 mins
Kathleen Byron - of Black Narcissus fame - stars in one of the most ambitious recruitment films ever made.
Public Information Filler 1985 1 mins
A sense of 1980s stylistic sheen filters through this sci-fi-tinged anti-smoking advert.
Training film/TV programme 2002 18 mins
Imelda Staunton and Hugh Laurie as you've not quite seen them before: in a comedy training video for Britain’s National Blood Service.
Government sponsored film 1948 59 mins
Britain’s first Polio epidemic in 1947 demanded a coordinated response, and this film was a key part of readying postwar doctors for a new fight
Charity appeal 2020 2 mins
Beautiful NHS fundraiser, setting Michael Rosen’s poem to powerful archive images.
1926 40 mins Silent
Compelling travel feature edited from footage of the 1925-26 Worsley Algarsson Arctic expedition.
Inside Film 2021 41 mins
In this illustrated discussion, BFI programmer-at-large Geoff Andrew and Catherine Wheatley, the author of two books on Michael Haneke’s work, examine what makes him such a distinctive, important and often controversial cinematic artist.
Inside Film 2021 41 mins
Film critic Carmen Gray and film writer Ela Bittencourt discuss three films by trailblazing Czech filmmaker Věra Chytilová.
Inside Film 2021 40 mins
In this discussion, BFI programmer-at-large Geoff Andrew and Sue Harris, Professor of Film Studies at Queen Mary University of London, will focus on three titles to look at what made Malle such a rewarding filmmaker.
Inside Film 2021 38 mins
BFI National Archive curator Will Massa and film critic Beatrice Loayza explore the work of contemporary British filmmaker Joanna Hogg.
Inside Film 2021 47 mins
Writer and activist So Mayer joins filmmaker and critic Alexandra Hidalgo to discuss the work of acclaimed French director and artist Agnès Varda.